Terms of Service

1.Agreement to these Terms

These Terms of Service (the “Terms”) are a binding agreement between you and Animet, Inc., a Delaware corporation (“Animet,” “we,” “us” or “our”). They govern your access to and use of embodsi, including the website at embodsi.com, our apps, the avatar studio, the shared worlds, and every related feature, paid service and communication (together, the “Service”).

By accessing or using the Service, or by clicking to accept these Terms or make a purchase, you agree to these Terms and to our Privacy Policy and Refund and Cancellation Policy, which are part of these Terms. If you do not agree, do not use the Service.

2.Who may use embodsi

You must be at least 13 years old to use the Service. If you are under 13, do not use the Service or give us any information.

If you are at least 13 but under 18, or under the age of majority where you live, you may use the Service only with the permission and supervision of a parent or legal guardian who agrees to these Terms for you. Only a parent or guardian may make a purchase on your behalf. A parent or guardian who allows a minor to use the Service is responsible for the minor’s use, including any purchases.

You may not use the Service if we have previously banned you, if you are barred from receiving it under applicable law, or if Section 14 prohibits you from receiving it. If you use the Service on behalf of an organization, you confirm that you are authorized to accept these Terms for it, and “you” includes that organization.

3.The Service

embodsi is an online social and communication service. You can design an avatar and use it to meet and spend time with other people in shared virtual worlds, communicate with them by voice, video, text and other means, make friends and exchange messages and invites, create and build worlds and other content, and use AI features such as agents and generative tools. The Service is digital only. We do not sell or ship physical goods.

Some features are free, and some may require payment (“Paid Services”), as described in Section 9. We are continually developing the Service. We may add, change, limit or remove features at any time. When a change materially reduces a Paid Service you have already paid for, Section 9 applies. Features labeled beta, preview or experimental are provided as they are, may be unreliable and may be discontinued.

The Service needs a compatible device, a modern web browser and an internet connection, which you provide at your own cost. Voice, camera and other real-time features depend on networks and devices we do not control. They may be delayed, degraded or unavailable.

AI features

Some features use artificial intelligence, including agents that take part in rooms and tools that generate content. What you say or do around an AI agent, and what you give an AI tool, may be processed by it and by the providers that power it, and may be remembered and used in its later interactions, including with other people. AI agents are not people and do not speak for Animet.

AI output is generated automatically. It may be inaccurate, incomplete, offensive or similar to what others receive, and it is not professional advice. You are responsible for the prompts and instructions you give, for any agent you create or configure, and for how you use what AI features produce.

Advertising

The Service may include ads, sponsored content and promotions, from Animet and from businesses and organizations that pay us or our advertising partners to promote them. By using the Service, you agree that we may show them to you, in the Service and next to, around or within content, including Your Content. Ads may be shown by third-party advertising networks, and some may be chosen for you based on your activity and other information, as our Privacy Policy describes, along with your choices about personalized ads. We may also advertise the Service on other websites, apps and platforms.

4.Your identity, rooms and account

You may use parts of the Service as a guest, without creating an account, using a display name you choose. Choose a name that does not impersonate anyone, mislead people or break the rules in Section 6. A guest is recognized by information stored in their browser. If that information is cleared or lost, what was tied to it, such as friends, conversations and settings, may be lost with it. Creating an account lets you keep them and use more of the Service.

When you create an account, you must give accurate information, keep your sign-in credentials secure and tell us promptly about any unauthorized use. You are responsible for activity under your account or display name.

The Service lets you connect with other people, for example by adding friends, messaging them and inviting them to join you. You choose whom you connect and communicate with, and you are responsible for those choices.

Rooms are reached by link. Anyone who has a room link can join that room, up to its capacity. Share room links only with people you want to meet. A link you have shared may be passed on to others.

5.Live communication and your content

“Your Content” means anything you create, send, share or publish through the Service. This includes your display name, avatar, worlds, spaces and other creations, messages of every kind, voice, camera video, emotes, the links, videos and screens you share, the prompts and instructions you give AI features, and any agents you create or configure. You keep any ownership rights you have in Your Content.

You grant Animet a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, relay, display, perform, adapt and otherwise use Your Content in order to operate, provide, secure, improve, develop and promote the Service. This includes delivering it to the people you share it with, processing it with AI features, showing it alongside ads and, for Your Content that you publish or make public, using it in marketing and advertising for the Service, including on other websites, apps and platforms. You are not entitled to any payment for these uses, including for ads shown with Your Content. Animet may sublicense this right to the service providers and partners that help us run and promote the Service, and other users may see, hear and interact with Your Content as the Service allows. The license lasts for as long as Your Content is held by the Service. Content you have shared with other people may remain available to them, and we may retain content for legal, safety and security reasons, as described in our Privacy Policy.

You confirm that you have all rights needed to share Your Content, and that it, and our use of it under these Terms, will not infringe or violate anyone’s rights or any law.

What other people can see, hear and keep

The Service exists for sharing things with other people. Depending on the feature, the people in your room, your friends, the people you message, AI agents and, for content you publish, anyone at all can see, hear and interact with Your Content. Your microphone and camera start off, and you control them.

We process and store Your Content, and information about how you use the Service, as described in our Privacy Policy. People you share something with can keep it, for example by saving, screenshotting or recording it, and we cannot control what they do with it. Do not share anything you would not want others to keep. Where the law requires consent to record a conversation, anyone who records it is responsible for obtaining that consent.

The Service is not a place to keep the only copy of anything. We are not obliged to store, keep or return Your Content, except where the law requires it.

6.Community rules and acceptable use

You agree not to use the Service, or help anyone else use it, to:

• break any law, or encourage or facilitate illegal activity;
• harass, bully, threaten, stalk, intimidate or abuse anyone, or promote violence, terrorism, self-harm or hatred against people based on a protected characteristic;
• share sexually explicit material or nudity in rooms, expose anyone to sexual content without their consent, or engage in any sexual conduct with or toward a minor. We have zero tolerance for child sexual exploitation. We remove such content, ban those involved and report apparent child sexual exploitation to the National Center for Missing & Exploited Children and to law enforcement;
• contact, groom or attempt to meet a minor for any inappropriate purpose, or solicit personal information from a minor;
• impersonate any person or organization, including Animet, or misrepresent your identity, age or affiliation;
• publish anyone’s private or identifying information without their permission, or record or monitor anyone in violation of the law;
• defraud, scam or deceive anyone, send spam or unsolicited advertising, or run unauthorized contests, sweepstakes, pyramid schemes or fundraisers;
• share content that infringes copyright, trademark, privacy, publicity or other rights, including embedding videos you are not permitted to share;
• upload, transmit or link to malware, phishing pages or other harmful code;
• access the Service by automated means, such as bots, scripts or scrapers, except through interfaces we provide for that purpose; or create rooms or sessions in bulk;
• probe, scan or test the vulnerability of the Service, or bypass security, rate limits, room capacity, mute, moderation or other controls;
• interfere with or overload the Service, its infrastructure, its ads or other people’s use of it, or create artificial ad views, clicks or rewards;
• copy, modify, decompile, reverse engineer or extract the source code, models or assets of the Service, except where the law expressly allows it despite this restriction;
• resell, rent, sublicense or commercially exploit the Service, or sell or transfer access to it, without our written permission; or
• use the Service to build a competing product, or to train machine-learning models on the Service, its assets or other people’s content.

Avatars, rooms and screens must also follow these rules. Breaking them may lead to removal of content, muting, suspension or a permanent ban, as described in Sections 7 and 15.

7.Safety, moderation and reporting

The Service gives you tools to control your experience, such as muting or blocking people, removing friends and leaving a room. These tools limit what you see and who can reach you. They do not delete messages or content that have already been sent, which we may keep and review as described below.

The creator of a space, and anyone they let moderate it, can remove people from it for a time or for good, and whoever starts a private room can ban people from it; we may then for a time keep new guests and accounts on the same network and device out of that space or room too.

To report a person, room, message or piece of content, use Report where the Service offers it, or email hey@animet.world with the room link, the person’s display name, the time it happened and what you saw. A report made in the Service can include what was on your screen and recent messages. We review reports and may act on them, but we cannot promise any particular outcome or response time.

We may, but are not required to, monitor, review, block or remove any content or activity on the Service, including messages and other communications, by automated means or by people. We may limit, suspend or terminate access to protect people, the Service or Animet. We may keep and preserve content and other information, and disclose it to law enforcement or others, when we believe in good faith that the law requires it or that it is needed to investigate a report, enforce these Terms or prevent harm, as described in our Privacy Policy.

embodsi is not an emergency service. It cannot contact emergency services. If you or someone else is in danger, contact local emergency services immediately.

8.Third-party services and content

The Service lets people place videos and posts from third-party services, such as YouTube, TikTok, Twitch, Instagram, X, Facebook, Reddit, LinkedIn and Pinterest, on shared screens. Messages may also contain links to other websites. These services and websites are operated by others under their own terms and privacy policies, and your browser connects to them directly when their content loads. Animet does not control and is not responsible for third-party content, services or websites. Your use of them is at your own risk.

The Service may also show ads and offers from others, as described in Section 3. Advertisers, not Animet, are responsible for their ads and for the products and services they offer, and any dealings you have with an advertiser are between you and that advertiser.

Payments are processed by Stripe, as described in Section 9.

9.Purchases, subscriptions and billing

9.1 What you are buying

Paid Services may include subscriptions, one-time purchases and digital items or features. Before you pay, we will show you a description of what you are buying, its price and currency, the billing frequency for any subscription, and any trial or promotional terms. Paid Services are delivered digitally. They are made available to you online immediately, or as described at checkout, after your payment is confirmed. Nothing is shipped.

9.2 Prices and taxes

Prices are in U.S. dollars unless we state otherwise at checkout. Prices do not include applicable sales, use, value-added or similar taxes unless we say they do. Where required, we will collect those taxes and show them before you pay. Your bank may charge currency conversion or foreign-transaction fees. Those fees are between you and your bank.

9.3 Payment processing

Payments are processed by Stripe, Inc. and its affiliates (“Stripe”). Animet does not receive or store your full card number. By making a purchase, you authorize Animet, through Stripe, to charge your chosen payment method the amounts shown at checkout, including any taxes and, for subscriptions, recurring charges as described below. You confirm that you are authorized to use that payment method and that your billing information is accurate. Stripe’s handling of your payment information is governed by its privacy policy. We will send a receipt for each charge to the email address you provide.

Purchases made in our iOS app are billed by Apple to your Apple Account, under Apple’s terms, rather than through Stripe. Subscriptions bought there renew, and are cancelled, in your Apple Account’s subscription settings. Refunds of those purchases are Apple’s to give, under Apple’s terms, and when Apple refunds a purchase, the gems or membership it bought are taken back.

9.4 Subscriptions and automatic renewal

Subscriptions renew automatically. Unless you cancel, your subscription renews at the end of each billing period (for example, monthly or yearly, as shown at checkout) for another period of the same length. We will charge your payment method at the then-current price at the start of each period. Before you subscribe, we will show you the price, billing frequency and how to cancel, and we will ask you to agree to recurring charges. Where the law requires it, we will remind you before a renewal or before a trial converts to a paid subscription.

9.5 Free trials

If a subscription starts with a free or discounted trial, it will automatically convert to a paid subscription at the price shown at checkout when the trial ends, unless you cancel before then. We may limit trials to one per person or payment method.

9.6 Cancellation

You may cancel a subscription at any time. Use the billing link in your account or in your receipt email where available, or email hey@animet.world from the email address you used to buy it. Cancellation takes effect at the end of your current billing period. You keep access to the Paid Service until then, and you will not be charged again. Closing your browser, deleting saved data or no longer using the Service does not cancel a subscription. Our Refund and Cancellation Policy explains cancellation and refunds in full.

9.7 Refunds

Refunds are governed by our Refund and Cancellation Policy. In short, we refund duplicate charges, billing errors and unauthorized charges, and we give a prorated refund if we discontinue, or cannot provide for an extended period, a Paid Service you have prepaid for. We also give refunds wherever the law requires. Partial billing periods are otherwise not refunded.

9.8 Price changes

We may change prices for Paid Services. For an active subscription, we will notify you at least 30 days before a price increase takes effect. The new price applies from your next renewal after the notice period. If you do not want to pay the new price, you can cancel before it takes effect.

9.9 Digital items and credits

Any digital items, features, credits or other virtual content you obtain through the Service, including gems and sand, are licensed to you, not sold. That license is limited, personal, non-transferable and revocable, and lets you use them within the Service under these Terms. They have no cash value, are not legal tender, money, property or a deposit, earn no interest, and cannot be redeemed, refunded, exchanged for money or anything of value outside the Service, sold, traded or transferred, except where the Service lets you give gems to another user or the law requires otherwise. Gems you give become the other user’s under these Terms, and we may limit, delay, refuse or reverse gifts, including to prevent fraud or abuse. Their balance is kept in our records, which control. We may change how they are earned, priced, used or spent, and we may correct errors and reverse credits obtained through fraud, chargebacks, refunds or a violation of these Terms. They may be lost if your account is closed or terminated, and are not refunded when a Paid Service or the Service ends, except where the law requires otherwise.

9.10 Failed payments

If a payment fails, we and Stripe may retry it, and we may suspend Paid Services until payment succeeds. We will tell you when a payment fails so that you can update your payment method.

9.11 Billing disputes and chargebacks

If you believe a charge is wrong, please contact us at hey@animet.world within 60 days of the charge. We will review it and correct any error promptly. Contacting us does not limit your rights with your bank or card issuer. If you dispute a charge with your bank, we may provide transaction information to your card issuer through Stripe to respond to the dispute, and we may pause the related Paid Service while the dispute is open. Disputes filed in bad faith or as part of fraud may lead to suspension or termination.

9.12 Gems, sand and usage charges

Gems are bought at the price shown before you pay, and sand is one hundredth of a gem. Some features, such as building with AI or talking with AI agents, use gems or sand as you use them, at rates we show in the Service, and a request may be charged before its final cost is known, with any unused part returned afterwards. The person whose actions cause a request is the one charged. Rewards, such as daily and promotional rewards and rewards for watching an ad, are credits under Section 9.9. If you have no gems or sand, or turn these features off, they are not available to you.

9.13 Plots

Plots are places on the Service’s map where worlds can stand. Renting, buying or being given a plot grants you only a limited, revocable license, under these Terms, to place a world there; it is not real property, a security or an investment, and confers no ownership of any part of the Service. Every plot has a value you set as described in the Service. Anyone may take a plot by paying the amount the Service shows for it, and a world on a plot that is taken, or that we need to move for any reason, is moved to another place on the map. A plot that is rented or bought owes a recurring charge, in gems, for as long as it is held, which we may collect from your balance and, if you have allowed it, by charging your saved payment method for gems; a missed charge may lead to a late fee, an auction and the loss of the plot, as the Service describes. We may change these rules, prices and rates, and may reclaim or relocate any plot at any time.

10.Promotions, discounts and codes

We may offer promotions, such as discount codes, introductory prices, free trials, gift codes and referral rewards. Any specific terms will be presented with the offer, and those terms apply alongside these Terms. If they conflict, the offer’s specific terms control for that promotion. Unless an offer says otherwise:

• each promotion is limited to one per person, account and payment method, applies only to new purchases, and cannot be combined with other offers;
• codes and rewards have no cash value, are not transferable or redeemable for cash, and expire on the date stated or, if no date is stated, 12 months after issue, except where the law requires otherwise;
• discounted subscriptions renew at the regular price after the promotional period, unless cancelled;
• we may modify or end a promotion at any time without affecting discounts already applied to completed purchases; and
• we may refuse or reverse promotional benefits obtained through fraud, abuse, multiple identities or a violation of these Terms.

Promotions are void where prohibited or restricted by law.

11.Animet’s intellectual property

The Service is owned by Animet and its licensors and is protected by intellectual-property laws. This includes the software, avatar models, worlds, art, animations, emotes, designs, text, and the embodsi and Animet names and logos. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable license to access and use the Service for your own personal, non-commercial purposes. We reserve all rights not expressly granted.

You may save and share images of your own avatar, such as exported portraits, for personal, non-commercial purposes, including on social media. Any other use of our assets, such as commercial use or merchandise, requires our written permission.

If you send us ideas, suggestions or feedback, we may use them without restriction or compensation to you.

12.Copyright complaints

We respect intellectual-property rights and respond to notices of alleged infringement under the U.S. Digital Millennium Copyright Act (“DMCA”). If you believe content on the Service infringes your copyright, send a notice to our copyright agent at hey@animet.world with the subject line “Copyright notice.” Include:

1. your physical or electronic signature;
2. identification of the copyrighted work you claim is infringed;
3. identification of the infringing material and enough information for us to locate it, such as the room link and the time;
4. your name, address, telephone number and email address;
5. a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; and
6. a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner.

If your content was removed and you believe that was a mistake or a misidentification, you may send a counter-notice as the DMCA permits. We will terminate, in appropriate circumstances, the access of people who repeatedly infringe.

13.Privacy

Our Privacy Policy explains what information we collect, how we use, share and keep it, and the choices and rights you have. By using the Service, you understand that we process information as it describes.

14.Export controls and sanctions

The Service is subject to U.S. export-control and economic-sanctions laws. You confirm that you are not located in, ordinarily resident in or organized under the laws of any country or region subject to comprehensive U.S. sanctions. You also confirm that you are not on, or owned or controlled by anyone on, a U.S. government list of prohibited or restricted parties, such as the Specially Designated Nationals and Blocked Persons List. You agree not to use, export or re-export the Service in violation of these laws. We may restrict access to the Service from particular locations to comply with the law.

15.Suspension and termination

You may stop using the Service at any time. To end a subscription, cancel it as described in Section 9.6.

We may suspend or terminate your access to all or part of the Service, with or without notice, if we reasonably believe that any of the following applies:

• you have violated these Terms;
• your use creates risk or possible legal exposure for Animet or others;
• suspension or termination is needed to protect people or the Service; or
• the law or a governmental authority requires it.

If we ban you, you may not come back under another account or as a guest. To stop that, we may for a time keep new guests and accounts from the networks, browsers and devices you used, which can also affect other people who use them; anyone affected can sign in to an account they already had, or ask us to review it.

We may also discontinue the Service entirely. If we terminate a Paid Service you have prepaid for, other than because you violated these Terms or the law, or if we discontinue the Service, we will refund the unused portion of your prepaid fees on a prorated basis. If we terminate your access because you violated these Terms, you are not entitled to a refund, except where the law requires one.

Sections 5 and 9 (as to amounts owed), and Sections 11 and 16 through 23, survive any termination, along with any other provision that by its nature should survive.

16.Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. ANIMET DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE ALSO DO NOT WARRANT THAT VOICE, VIDEO, MESSAGES OR OTHER COMMUNICATIONS WILL BE DELIVERED, OR THAT DATA WILL NOT BE LOST.

ANIMET IS NOT RESPONSIBLE FOR THE CONDUCT, CONTENT OR COMMUNICATIONS OF OTHER USERS OR THIRD PARTIES, ONLINE OR OFFLINE. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER PEOPLE. USE CAUTION BEFORE SHARING PERSONAL INFORMATION OR MEETING ANYONE IN PERSON.

Some jurisdictions do not allow certain warranties to be disclaimed, so some of these disclaimers may not apply to you.

17.Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ANIMET AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. THEY WILL ALSO NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS. THIS APPLIES WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF ANIMET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, ANIMET’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID ANIMET FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) US$100.

These limitations apply even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by gross negligence or willful misconduct, where such limits are prohibited.

18.Indemnification

To the extent permitted by law, you will defend, indemnify and hold harmless Animet and its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• Your Content;
• your use or misuse of the Service;
• your violation of these Terms or of any law; or
• your violation of anyone else’s rights.

We may take control of the defense of any claim covered by this section, and you will cooperate with us. If you are a consumer, this section applies only to the extent permitted by the law where you live.

19.Dispute resolution and arbitration

19.1 Try to resolve it informally first

Before starting an arbitration or court case, you and Animet each agree to send the other a written notice describing the dispute and the relief sought. Send yours to hey@animet.world, and we will send ours to the contact details we have for you. Both sides will then try in good faith to resolve the dispute informally for at least 60 days. This step is a condition of starting an arbitration. The time limits for bringing a claim are paused while it is under way.

19.2 Binding individual arbitration

Except as described in Section 19.3, you and Animet agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by binding individual arbitration, not in court. This includes Disputes about the scope, validity or enforceability of this agreement to arbitrate. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, which are available at adr.org, and the Federal Arbitration Act governs this Section.

The arbitration may take place by video, by phone, based on written submissions, or in person in the county where you live, as the arbitrator decides. Payment of filing, administration and arbitrator fees will follow the AAA Consumer Arbitration Rules. The arbitrator may award the same individual relief a court could, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief for that party’s individual claim.

19.3 Exceptions

Either party may bring an individual claim in small-claims court, if the claim qualifies and stays there. Either party may also seek an injunction or other equitable relief in court to stop actual or threatened infringement, misappropriation or violation of intellectual-property rights or of the Service’s security.

19.4 No class actions or jury trials

YOU AND ANIMET AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. YOU AND ANIMET EACH WAIVE THE RIGHT TO A JURY TRIAL.

If a court decides that this Section 19.4 is unenforceable for a particular claim or type of relief, that claim or relief will be severed and decided in court, after the individual arbitration has concluded. All other claims will remain in arbitration.

19.5 Mass filings

If 25 or more substantially similar demands for arbitration are filed against Animet by, or with the assistance of, the same law firm or organization, the AAA’s mass-arbitration supplementary rules and fee schedules will apply. Those demands may be administered in batches as those rules provide.

19.6 Opting out

You may opt out of this agreement to arbitrate. To do so, email hey@animet.world within 30 days of first accepting these Terms, with the subject line “Arbitration opt-out.” Include your name, the email address you use with the Service (if any), and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

19.7 Changes to this section

If we make a material change to this Section 19, the change will not apply to a Dispute of which we had written notice before the change took effect.

20.Governing law and venue

These Terms and any Dispute are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-laws rules. Any Dispute that is not subject to arbitration will be brought only in the state or federal courts located in New Castle County, Delaware. You and Animet consent to the personal jurisdiction of those courts.

If you are a consumer living outside the United States, you also keep the protection of any mandatory provisions of the law of the country where you live, and you may bring proceedings in your local courts where the law gives you that right.

21.Consumer rights outside the United States

Nothing in these Terms excludes or limits any right you have as a consumer that cannot be excluded or limited by contract under the law where you live. This includes statutory guarantees and rights of withdrawal. If you live in the European Economic Area, the United Kingdom or Switzerland, see our Refund and Cancellation Policy for your right of withdrawal. In those places, Animet is responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

22.Changes to these Terms

We may update these Terms from time to time. When we do, we will change the date at the top of this page. If a change is material, we will give you reasonable advance notice of at least 14 days, for example on the Service or by email if we have your address. Changes that are required by law, or that address new features or safety issues, may take effect immediately.

For an active subscription, a material change takes effect at your next renewal after the notice period, unless the law requires it sooner. If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not agree, stop using the Service and cancel any subscription before the change takes effect.

23.General terms

These Terms, together with the policies they reference and any terms presented at checkout or with a promotion, are the entire agreement between you and Animet about the Service. They supersede any earlier agreements on that subject.

You may not assign or transfer these Terms without our written consent. Animet may assign them in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate.

If any provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted, and the rest of the Terms will remain in effect. Our failure to enforce a provision is not a waiver of it.

Animet is not liable for any delay or failure caused by events beyond its reasonable control. Examples include outages of internet, hosting or payment providers, natural disasters, war, labor disputes and acts of government.

You agree to receive notices, receipts, disclosures and other communications from us electronically, and you agree that they satisfy any legal requirement for written communication.

There are no third-party beneficiaries of these Terms. These Terms are written in English, and if a translation conflicts with the English version, the English version controls. Section headings are for convenience only.

24.Contact us

Questions about these Terms, legal notices and support requests can be sent to hey@animet.world. Our full contact details are below and on our Contact page.